Refund and Returns

Policy – SubNexi.com

At SubNexi, we provide instant access to digital subscriptions and software licenses. Due to the nature of digital products, all sales are final, but we are committed to customer satisfaction. Please read the policy carefully.

1. No Physical Returns

All products sold on SubNexi are digital. There are no physical goods to return.

2. Refund Eligibility

Refunds may only be considered under the following circumstances:

- Payment was processed incorrectly

- Duplicate payment

- Technical issue preventing delivery of the purchased product

Refund requests must be submitted within 7 days of purchase.

3. How to Request a Refund

To request a refund:

1. Contact our support team at Whatsapp +97336654087

1. Include your order number, email address, and payment method

1. Describe the issue clearly (payment error, duplicate, etc.)

Once submitted, our team will review your request and respond within 48 hours.

4. Payment Method for Refunds

Refunds will be issued using the same method used for payment:

- Bank Transfer (IBAN) — refunded directly to your account

- USDT (TRC20) — refunded to the wallet address used in the purchase

Please note that network fees may apply for crypto refunds.

5. Non-Refundable

Refunds will not be provided for:

- Change of mind

- Incorrect usage of software

- Failure to follow instructions for digital delivery

6. Support

If you have issues activating your subscription or digital product, our support team will assist you immediately. Contact us at:
Email: zulqarnainabbas793@gmail.com

Summary for Customers

- Digital products = no returns

- Refund only for payment errors, duplicates, or delivery issues

- Submit requests within 7 days

- Refunds processed using original payment method